Terms of service
Effective Date: 01-01-2026
Welcome to JESME (operated by Jamal Al-Oyoun Glasses Establishment) (“we”, “us”, “our”). These Terms of Service (“Terms”) form a legally binding agreement between you (“you”, “your”, “customer”, “user”) and JESME & Jamal Al-Oyoun Glasses Establishment regarding your use of our website, mobile applications, and services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility and Account Registration
1.1 You must be at least 18 years old and have full legal capacity to enter into contracts.
1.2 When creating an account, you agree to provide accurate, complete, and up-to-date information and to update it if it changes.
1.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.4 You agree to notify us immediately of any unauthorized use of your account or any security breach.
2. Use of the Platform
2.1 You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in any manner that could harm the platform, its users, or violate applicable laws.
2.2 You agree not to resell, redistribute, or commercially exploit any part of the Services without our express written permission.
3. Orders and Payments
3.1 All orders placed through jes-me.com are subject to acceptance and availability.
3.2 Prices displayed are in the currency applicable to your region and may include applicable taxes and shipping costs at checkout.
3.3 Payment processing is handled securely by third-party payment service providers. You agree that providing such information is necessary to complete your purchase.
4. Intellectual Property
4.1 All content, trademarks, logos, designs, graphics, and product information on the Services are owned by or licensed to jes-me.com.
4.2 You agree not to copy, reproduce, distribute, or create derivative works from any part of the content without our prior written consent.
5. Prohibited Conduct
5.1 You agree not to use the Services to:
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Engage in unlawful or harmful activities;
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Upload or transmit malicious code, viruses, or harmful content;
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Violate the rights of others, including privacy and intellectual property rights;
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Interfere with the security or integrity of the Services.
6. Disclaimers and Limitation of Liability
6.1 The Services are provided “as is” and “as available.” We make no warranties, whether express or implied, regarding the performance, security, or suitability of the Services.
6.2 To the fullest extent permitted by law, jes-me.com and its partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.
7. Governing Law and Dispute Resolution
7.1 These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
7.2 Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Saudi Arabia.
8. Modification of Terms
We reserve the right to modify, amend, or update these Terms at any time. The updated Terms will be effective upon posting on the website with a revised effective date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at:
JESME (operated by Jamal Al-Oyoun Glasses Establishment)
Al Bustan, Al Qatif 31911
Kingdom of Saudi Arabia
Email: customercare@jes-me.com
WhatsApp: +966555851260
Support Hours:
Saturday – Thursday
10:00 AM – 6:00 PM AST
